Shipping and handling

At GetB, we are committed to providing you with a seamless and efficient shopping experience. As part of our commitment to customer satisfaction, we offer international shipping from our warehouses located across the globe. Please read below for more information on our shipping and handling process for orders with a delivery time of 4-15 days.

Shipping Process:

  1. Order Processing: Once you place an order on our website, our team immediately starts processing it. We carefully verify your order details and prepare the items for shipment.

  2. Warehouse Selection: As we have warehouses located in different international locations, we select the most suitable warehouse to fulfill your order based on product availability and your delivery address.

  3. Shipping Confirmation: Once your order is packaged and ready for shipment, we will send you a shipping confirmation email with tracking details. This email will provide you with a link to track your package's journey until it reaches your doorstep.

Shipping Timeframe:

  1. Estimated Delivery: With our international warehouse system, we aim to deliver your order within 4-15 business days from the date of purchase. Please note that shipping times may vary depending on the destination country and customs clearance procedures.

  2. Tracking Your Order: Throughout the shipping process, you can track the status of your order in real-time using the tracking link provided in the shipping confirmation email. This allows you to stay informed about your package's location and estimated delivery date.

Handling and Packaging:

  1. Secure Packaging: We take utmost care in handling and packaging your order to ensure that your items arrive in pristine condition. Our team uses appropriate protective materials to safeguard the contents during transit.

  2. Customs and Duties: For international orders, please be aware that customs and import duties may apply upon arrival in your country. These charges, if any, are the responsibility of the recipient and are not included in the product or shipping cost.

Delivery Address and Changes:

  1. Accurate Address Information: To ensure successful delivery, please provide accurate and complete shipping address details at the time of checkout. We are unable to modify the delivery address once the order is processed.

  2. Delivery Attempts: In case of failed delivery attempts, our shipping partners will usually make multiple attempts to deliver the package. If your order cannot be delivered, it may be returned to us, and additional shipping charges may apply for re-delivery.

Customer Support:

If you have any questions or concerns about your order's shipping status or delivery timeframe, our dedicated customer support team is here to assist you. Please feel free to reach out to us via email or phone, and we'll be happy to help.

Thank you for choosing GetB. We look forward to providing you with a positive shopping experience and delivering your orders in a timely and reliable manner.